Warranty
Last Updated: June 19, 2026
National Pool Supply, operated by DHB Enterprises LLC, is an authorized reseller of the products we sell. We do not offer a separate warranty of our own on the products available through nationalpoolsupply.com.
Manufacturer Warranties
The products we sell are covered by the warranties provided by their respective manufacturers, where applicable. The terms, coverage, and duration of any warranty are set by the manufacturer and vary by product and brand. Any warranty claim, including questions about coverage, repairs, or replacements, must be handled directly with the manufacturer of the product.
We recommend keeping your order confirmation and any product packaging or documentation, as manufacturers typically require proof of purchase to process a warranty claim. Please refer to the documentation included with your product, or the manufacturer's website, for specific warranty terms and the manufacturer's contact information.
If you are not sure how to reach the manufacturer of a product you purchased from us, contact us at support@nationalpoolsupply.com or +1 508-960-9041 and we will do our best to point you to the right manufacturer contact.
Damaged or Defective on Arrival
If a product arrives damaged or defective, you do not need to go through the manufacturer. Items that arrive damaged or defective are covered by our return policy when reported within 30 days of delivery. Please contact us at support@nationalpoolsupply.com as soon as possible, and within 30 days of delivery, so we can assist you. For full details on returns, please review our Refund and Returns Policy.
Contact Us
If you have questions about warranties or a damaged or defective item, contact us at support@nationalpoolsupply.com or +1 508-960-9041.
